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You are here: Home / FAQs / My shopping cart totals $0. Why do I have to go through checkout?

My shopping cart totals $0. Why do I have to go through checkout?

October 25, 2014 By Susan Chastain Leave a Comment

Checkout For Free Items

Any time the shopping cart has a zero total, you are taken through a simplified checkout where only your name, email, and country details are requested. You still need to click the “Proceed to Checkout” button to complete your order.

We require checkout on many of our free items so we can see where customers are are coming from, and to give you the ability to re-download your digital items, even if they are updated. Creating an account is optional but recommended. An account allows you to view your order history and re-download any digital items you have purchased. Simply tick the box to create an account on the checkout screen, and add a password. By creating an account you will have unlimited access to your purchases from your account page.


Category: Purchasing and Checkout

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